Accessibility

Open Captioning refers to captions that are displayed on-screen and are visible to all. In addition for those patrons who are deaf or hard of hearing, the captions are also beneficial for those that are looking to understand all of the actions and dialogue within a film, or to help improve their reading and overall English language skills.

Closed Captioning refers to captions that are required for those patrons who are deaf or hard of hearing, which are generated and displayed by the individual caption receivers that rest on the arm of our theatre chairs or in a cup holder. These captions are not displayed on-screen.

Described Audio refers to the sounds that are required for those patrons who are visually impaired, which are generated by a pair of volume-adjustable headphones that describe on-screen actions and situations that are not indicated through the dialogue.

The Westdale, in partnership with Wavefront Centre for Communication Accessibility and Total Access Media, is proud to introduce enhanced audio accessibility for patrons who are Hard of Hearing. With the free Bettear app, guests with Bluetooth-enabled hearing aids, earphones, or cochlear implants can enjoy clear, real-time audio streamed directly to their smartphones, making your theatre experience more inclusive than ever.

Getting started is easy. Just download the free Bettear app before your visit, connect your device via Bluetooth, and tune in at the theatre for seamless listening for both films and live music. Click below to learn more, and for step-by-step instructions on how to get connected.

Sensory Friendly Screenings are available for all, and created with those with sensory issues in mind. They include Open Captioning during the film, theatre lights dimmed instead of dark, a lower sound level, no advertisements or trailers, and audience members can feel free to roam the theatre.